Legal notice
Last Updated: July 6, 2026
This Legal Notice applies to the website operated under the brand name Creolate.
By accessing, browsing, or purchasing from this website, you agree to the information and conditions described below. Please read this notice carefully before using our website.
Website Operator
This website is operated by Creolate.
Creolate is operated by:
Hong Kong Hansheng Network Technology Limited
503A 5/F, Won Hing Building,
74-78 Stanley Street, Central,
Hong Kong
Customer service email: info@creolate.com
Website Use
The content on this website is provided for general shopping, product information, and customer service purposes only.
By using this website, you agree not to misuse the website, interfere with its normal operation, attempt unauthorized access, copy or reproduce website content for commercial use without permission, or use the website for any unlawful purpose.
We reserve the right to restrict, suspend, or terminate access to the website if misuse, fraud, abuse, unauthorized activity, or violation of our policies is suspected.
Product Information
We make reasonable efforts to display product images, descriptions, colors, sizes, materials, prices, shipping information, and availability as accurately as possible.
However, slight variations may occur due to lighting, screen settings, photography, product batches, handmade details, material differences, or normal production differences.
All product information is provided for general reference. Creolate reserves the right to update, correct, modify, or discontinue any product, price, promotion, or website content at any time without prior notice.
Orders and Availability
All orders placed through this website are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order if we suspect fraud, unauthorized activity, pricing errors, inventory issues, shipping restrictions, or violation of our policies.
If an order is changed or canceled, we may contact you using the email address or contact information provided at checkout.
Shipping, Returns, and Refunds
Shipping times, delivery estimates, return eligibility, refund processing, and related conditions are described in our Shipping Policy and Return & Refund Policy.
Please review these policies carefully before placing an order.
Intellectual Property
All content on this website, including but not limited to text, product descriptions, images, graphics, logos, icons, layout, design, videos, and other materials, is owned by or licensed to Creolate, unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, display, sell, or use any website content for commercial purposes without our prior written permission.
Unauthorized use of our website content may violate copyright, trademark, and other applicable laws.
Third-Party Links
This website may contain links to third-party websites, services, payment providers, shipping carriers, apps, or platforms.
These third-party websites and services are not controlled by Creolate. We are not responsible for their content, privacy practices, security, accuracy, products, services, or policies.
You should review the terms and policies of any third-party website before using it.
Limitation of Liability
To the fullest extent permitted by law, Creolate, Hong Kong Hansheng Network Technology Limited, and our directors, employees, service providers, partners, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website, purchase of products, website errors, service interruptions, delivery delays, or reliance on website content.
Nothing in this Legal Notice limits any consumer rights that may apply under applicable law.
Changes to This Notice
We may update this Legal Notice from time to time to reflect changes to our business, website, policies, or legal requirements.
When updates are made, the “Last Updated” date at the top of this page will be revised.
Contact Information
If you have any questions about this Legal Notice, our website, products, or policies, please contact us at:
Creolate
Hong Kong Hansheng Network Technology Limited
503A 5/F, Won Hing Building,
74-78 Stanley Street, Central,
Hong Kong
Email: info@creolate.com