Pod
Pod
Description
The Pod is ideal for your small to medium-sized animals and provides comfort and warmth throughout the day. Made of soft material, this tent-like house is sure to become your furry companions' favorite spot for naps and cozy nights. The insulating material ensures additional warmth on cooler days, and the various sizes (S to XL) can accommodate pets weighing up to 15 kg. Give your pets a cozy retreat with the Pod!
Shipping & Returns
Shipping
We currently ship within the United States only.
Orders are usually processed within 1 to 2 business days, Monday through Friday, excluding holidays.
Standard Shipping: 7 to 12 business days, $9.99
Free standard shipping on orders over $69
Express Shipping: 5 to 7 business days, $19.99
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Returns
Creolate offers a 30-day return policy.
To be eligible for a return, items must be unused, unassembled, complete, and in their original packaging. Please contact us before sending any item back, as returns without prior approval may not be accepted.
If your item arrives damaged, defective, missing parts, or incorrect, please contact us as soon as possible with your order number and clear photos or videos.
For change-of-mind returns, the customer is responsible for return shipping costs.
For return or shipping questions, please contact us at:
Email: info@creolate.com
Important Reminder
Glue, scissors, tweezers, and batteries are not included due to shipping restrictions.